Ready for the first shift
Give new and seasonal employees a clear introduction to routines, safety and customer service. Combine shared training with the needs of each store.
LMS FOR RETAIL
LMS for retail.
Confident store teams.
Bring onboarding, product knowledge and sales training into one learning platform for retail. Keep store teams up to date and follow learning across the chain.
Designed around the store day
Give employees the knowledge they need, from their first shift to the next product launch.
Product knowledge that reaches the floor
Bring product launches, campaign information and sales training into short courses. Keep teams informed when the range changes.
Learning between customer meetings
Use short modules, video and quizzes on mobile devices. Make it easy for employees to find relevant training during the working day.
How Jahopp supports retail
From onboarding to leadership, safety and customer service. These are examples of how to use the platform; combine them with your own training needs.
Onboarding for store teams
Create learning paths for sales assistants, store managers and seasonal staff. Combine chain-wide routines with each store’s introduction.
Safety, loss prevention and routines
Collect fire safety, incident procedures, theft prevention and opening and closing routines. Track completed required training by store.
Seasonal peaks and temporary staff
Prepare teams for holiday trade, sales periods and new store openings. Reuse onboarding and schedule training before the first shift.
Campaigns and product launches
Publish new product knowledge and campaign materials in one place. Follow up which teams have completed the training before the launch.
Build a launch journey from product knowledge to a short quiz and practical customer scenarios. Adapt the training by role and store, release it before the campaign starts and follow up which teams are ready.
A consistent customer experience
Share customer service practices and knowledge checks across stores. Adapt training to roles, brands and customer groups.
Sales training and upselling
Practise needs analysis, product recommendations and add-on sales with scenarios and quizzes. Adapt examples to your assortment and customer groups.
Returns, complaints and service
Train teams in returns, warranties and difficult customer meetings. Combine shared routines with examples from each market.
Follow-up for store and regional managers
Review completed training by person and team. Identify unfinished steps and use the results to support employees.
Store manager and leadership development
Build learning paths for new store managers, coaching and giving feedback. Follow development by role and region.
Use the records in coaching conversations and to plan the next training activity. Give store and regional managers a basis for supporting the teams they are responsible for.
Connected to HR and your brand
Synchronise users, roles and organisation with existing systems. Give teams a learning environment with your own visual identity.
Brands, resellers and international teams
Share product training with franchisees and resellers. Adapt content, language and visual identity to each audience.
Plan how new starters, role changes and departures should affect access to learning. Combine shared training with relevant content and language versions for each audience.
YOUR BRAND
One learning environment.
Your own identity.
Let staff meet your brand throughout the learning experience. Adapt colours, logos and structure, and connect the platform to the systems you already use.
Examples include Microsoft Entra ID, Microsoft 365, SharePoint, Visma, Agda, Fortnox, HubSpot, Salesforce, Dynamics, Teamtailor, ID06 and BankID, among others. Use the open API for additional systems.
Questions about LMS for retail
Can we have different training for different stores?
Yes. Combine shared content with learning paths for roles and teams, and adapt the setup to your organisation.
Can seasonal employees use the platform?
Yes. Give seasonal and temporary staff relevant onboarding and training for their role. Review access and user synchronisation as part of your setup.
Does learning work on mobile devices?
Yes. Courses with text, video and knowledge checks can be used on phones, tablets and computers.
Can we follow up a launch across stores?
Use reporting to review completed training and identify remaining steps by person and team.